Design the interface for functionality not familiarity

This was very nicely written. I would add to the author's complaints that, despite its popularity, touch is an interface really only suited to a certain set of gross-movement operations. It's just far too low-fidelity to really support anything that requires fine control… In fact, I would even go so far as to say…

> Vehicle manufacturers have increasingly replaced physical controls in cars with touch screens, and it hasn’t gone well, because the touch screens frustrate drivers. As a resident of the Upper Midwest who drives wearing gloves in the winter, I suspect that the idea for touch screens came from somewhere warmer than…

> users have become evangelists for their own disempowerment. They demand that all software be “intuitive,” by which they mean idiot-proof, so simple that a n00b can use the software effortlessly and effectively. This reads exactly like a lot of anti-Mac screeds I read in the 1980s. Users _should_ push for software…